Free flu shots are available for everyone 4 years and older. Learn more at


Resident Information

The City of El Paso has provided resources and guidance for our residents.

Guidance for individuals exposed to people with known or suspected COVID-19

COVID-19 Discontinuation of Self-Isolation **REVISED 07/26/2020**

Rentals & Homeowners

As the public health crisis continues to evolve, temporary policies are in place to protect residents from evictions. Read more about Section 4024 of the CARES ACT below:

Eviction Moratorium Letter - 03/11/2020

Carta de Suspencion de Desalojo - 03/11/2020

Rental Assistance Program

Job Loss & Financial Hardship

Those currently facing furlough, job loss, and/or financial hardship due to COVID-19 visit the links below for information on job opportunities and financial resources.

Workforce Solutions Borderplex

Job Seekers (Texas Workforce Commission)

Contact Tracing

Contact tracing is used by health departments to prevent the spread of infectious disease. In general, contact tracing involves identifying people who have an infectious disease and people who they came in contact with and working with them to interrupt disease spread.

CDC: Contract Tracing

Flyer: About Contract Tracing

Staying Active

As the City of El Paso continues to navigate through the COVID-19 crisis, it is vital for our community to focus on their personal fitness and nutrition so that everyone is ready, physically and mentally, for the next possible wave of COVID-19 infections and the upcoming flu season.

The City of El Paso began an initiative to improve the overall health of our community as a result of the COVID-19 pandemic. Those looking to stay active can learn more about Live Active EP, click on the link to review the list of walking paths open to the public. Please remember to wear a face covering and practice social distancing.

Live Active El Paso

Walking Paths

How to Make a Face Covering

Watch for Symptoms

If you or anyone you know are ill or experiencing flu-like symptoms please see the link below.

Symptoms to look out for:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

The purpose of the coronavirus self-checker is to help you make decisions about seeking appropriate medical care.

Coronavirus Self Checker (CDC)

Mental Health

The COVID-19 pandemic has created a challenging environment for Americans and has negatively affected many people’s mental health.

During these uncertain times, The City of El Paso encourages El Pasoans to use these resources if you are in a mental health crisis.

Domestic Violence

In the mist of stay home orders and social distancing guidelines, an increase in domestic violence has been reported in the community. For anyone affected by abuse and needing support visit the following resources below to get help.

State-Supported Living Centers and State Hospital

For information about positive cases at state-supported living centers and state hospitals, visit the Texas Health and Human Services website.

Extended City Resources

The City of El Paso has extended wifi coverage for certain areas during this time.
Extended Wifi Coverage


Stay safe from COVID-19 related scams.
COVID-19 Scams

Additional Health Guidance


The State of Texas developed the Governor’s Strike Force to Open Texas. The Strike Force will safely and strategically restart and revitalize all aspects of the Lone Star State—work, school, entertainment, and culture.

As Texas begins to reopen the state has provided specific checklists for you to follow if you will patron these businesses or facilities. The lists can be found on the Strike Force website.